IT NETWORK INFRASTRUCTURE ENGINEER

About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what’s possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that’s fit for the future. By integrating our physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, pushing the sector towards better ways to trade,minimizingdisruptions from the factory floor to the customer’s door.Job TitleIT Network Infrastructure EngineerDepartmentITLocationDP World BerberaReports toHead of Information TechnologyJob DescriptionInfrastructure & Network Operations·Manage and support network infrastructure including core, distribution, and access switches (Cisco environment)·Configure and maintain VLANs, routing, and WAN connectivity·Perform troubleshooting and resolution of network-related incidentsFirewall & Security Operations·Manage and support firewall systems (FortiGate) including rule configuration and VPN access·Monitor and respond to security alerts in coordination with IT and regional teams·Ensure adherence to IT security policies and standardsServer & Virtualization Support·Support VMware / UCS infrastructure including virtual machine operations and monitoring·Assist in server performance monitoring and issue resolution·Work with regional teams on advanced infrastructure support when requiredBackup & Monitoring·Monitor backup systems (Veeam) and ensure successful job execution·Support data recovery and restore procedures·Monitor infrastructure using Motadata AIOps and respond to alertsIncident & Problem Management·Diagnose and resolve infrastructure incidents (L1/L2 support)·Escalate complex issues to regional teams or vendors as required·Ensure timely resolution and documentation of incidentsVendor & Regional Coordination·Coordinate with external support providers for infrastructure support·Work closely with Regional and Global IT Teams for architecture alignment and escalation·Participate in infrastructure reviews and audits (e.g., OEE assessment)Documentation & Governance·Maintain accurate documentation of infrastructure configurations and procedures·Ensure compliance with DP World IT policies and standards·Support continuous improvement of IT infrastructure processes

About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what’s possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that’s fit for the future. By integrating our physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, pushing the sector towards better ways to trade,minimizingdisruptions from the factory floor to the customer’s door.Job TitleIT Network Infrastructure EngineerDepartmentITLocationDP World BerberaReports toHead of Information TechnologyJob DescriptionInfrastructure & Network Operations·Manage and support network infrastructure including core, distribution, and access switches (Cisco environment)·Configure and maintain VLANs, routing, and WAN connectivity·Perform troubleshooting and resolution of network-related incidentsFirewall & Security Operations·Manage and support firewall systems (FortiGate) including rule configuration and VPN access·Monitor and respond to security alerts in coordination with IT and regional teams·Ensure adherence to IT security policies and standardsServer & Virtualization Support·Support VMware / UCS infrastructure including virtual machine operations and monitoring·Assist in server performance monitoring and issue resolution·Work with regional teams on advanced infrastructure support when requiredBackup & Monitoring·Monitor backup systems (Veeam) and ensure successful job execution·Support data recovery and restore procedures·Monitor infrastructure using Motadata AIOps and respond to alertsIncident & Problem Management·Diagnose and resolve infrastructure incidents (L1/L2 support)·Escalate complex issues to regional teams or vendors as required·Ensure timely resolution and documentation of incidentsVendor & Regional Coordination·Coordinate with external support providers for infrastructure support·Work closely with Regional and Global IT Teams for architecture alignment and escalation·Participate in infrastructure reviews and audits (e.g., OEE assessment)Documentation & Governance·Maintain accurate documentation of infrastructure configurations and procedures·Ensure compliance with DP World IT policies and standards·Support continuous improvement of IT infrastructure processes